FAQ
FAQ (Frequently Asked Questions)
Q: How do I choose the right Mattress firmness?
A: We offer three firmness levels to suit different sleep styles—details are on every Mattress product page:
- Soft (2–3/10): Ideal for side sleepers (relieves pressure on hips/shoulders).
- Medium (5–6/10): Best for combination sleepers (side/back/stomach) and most adults.
- Firm (8–9/10): Perfect for back/stomach sleepers (supports spinal alignment) and heavier weights (100kg+).
If unsure, email integer.quasars-3b@icloud.com with your sleep style and weight—our team will recommend a firmness.
Q: Do Bookshelves and Coffee Tables require assembly?
A: - Bookshelves: Unassembled (includes all hardware, tools, and step-by-step instructions; takes ~45 minutes with 1 person). We offer optional professional assembly (£69) in most UK areas—add at checkout.
- Coffee Tables: Most are partially assembled (legs attach to the top; takes ~15 minutes with 1 person). Large designs (e.g., storage Coffee Tables) may require full assembly.
- Mattresses: Ready to use—unbox, cut the vacuum seal, and let it expand for 24 hours (to reach full firmness).
- Room Decorations: Ready to use (no assembly needed—e.g., wall art includes hanging hardware, candles are ready to light).
Q: Are your products suitable for small spaces?
A: Yes! We have space-saving options for compact homes:
- Mattresses: Single (90x190cm) and small double (120x190cm) sizes—perfect for studios or guest rooms.
- Bookshelves: Tall, narrow designs (e.g., 180cm tall x 30cm wide) that maximize vertical space.
- Coffee Tables: Foldable or nesting styles (store away when not in use) and oval shapes (save floor space vs. rectangular).
Check the “Space-Saving” filter on our website to browse these options.
Q: How do I care for my Mattress to make it last?
A: Extend your Mattress lifespan (5–7 years) with these tips:
- Rotate it every 3 months (flip if it’s double-sided) to prevent uneven wear.
- Use a waterproof Mattress protector (we sell compatible ones) to guard against stains.
- Avoid jumping on the Mattress (damages springs/firmness layers).
- Air it out quarterly: Remove bedding and open windows to reduce moisture buildup.
Q: What’s the shipping time for UK orders?
A: Shipping times vary by item size:
- Room Decorations: 2–3 business days (standard delivery via Royal Mail).
- Bookshelves/Coffee Tables: 3–5 business days (ground delivery via DPD).
- Mattresses: 5–7 business days (specialized delivery—we contact you to schedule a 2-hour window).
Free standard shipping applies to all UK orders over £1.